fg222 Privacy Policy – Our Commitment to Protecting Your Data

Fg222 is a trusted online gaming and betting platform in Bangladesh. We believe that every user's personal data belongs to them. It is from this belief that fg222 has established a clear, honest, and comprehensive Privacy Policy.

This policy explains what information fg222 collects, how it is used, who it is shared with, and how you can maintain control over your own data.

Fg222 adheres to international privacy standards — most notably the GDPR (General Data Protection Regulation). Our goal is to handle your data with complete transparency.

Fg222 collects two types of information — what you provide directly, and what is automatically gathered while you use the platform.

Fg222 uses the data it collects solely for the following purposes:

1. Account Management: For registration, login, KYC verification, and account security.
2. Service delivery: To process gameplay, betting, deposits, and withdrawals.
3. Contact: For sending important updates, security alerts, and support communications.
4. Fraud Prevention: To detect unusual activity and ensure the security of the platform.
5. Platform improvement: To analyze usage patterns and deliver a better experience.
6. Legal Obligations: To meet regulatory requirements.

Fg222 does not generally share your data with third parties. However, there are limited circumstances in which sharing may occur:

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to process transactions. They operate under their own privacy policies.
• Game providers: When playing Live Casino or third-party games, a minimal amount of data may be shared.
• Legal authorities: We may be required to share data with authorities under Bangladeshi law or international regulations upon official request.
• Security Investigations: With law enforcement agencies in cases involving cybercrime or fraud investigations.

Outside of the situations described above, fg222 does not share your information with any party. No data is provided to marketing companies or data brokers.

Fg222 uses multi-layered security measures to protect your data:

• SSL 256-bit Encryption: All communications on the website and app are encrypted.
• Two-Factor Authentication (2FA): OTP protection at login.
• Firewall & DDoS Protection: To protect our servers from cyber attacks.
• AI-Powered Fraud Detection: Detecting unusual activity in real time.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Staff Training: All fg222 staff are trained in data protection practices.
• Access control: Only authorized personnel are permitted to access relevant data.

Please note, however, that no digital system is 100% secure. Use a strong password to protect your account and never share it with anyone.

Cookies are small data files stored by a website in your browser. fg222 uses the following cookies:

You can delete or disable cookies through your browser settings. However, disabling essential cookies may prevent fg222 from functioning properly.

Fg222 does not retain your data beyond what is necessary. Retention periods by data type:

• Account information: For the duration of account activity and 5 years after closure (as required by law).
• Financial transaction data: 7 years (in accordance with financial regulatory requirements).
• Gaming history: For the duration of account activity and 2 years after closure.
• Support conversations: 2 years after last contact.
• Log files: 90 days.

Once the retention period expires, data is securely deleted or anonymized.

You have the following rights regarding the information fg222 holds about you:

Fg222 strictly does not serve anyone under 18 or collect their information.

Age verification is in place at registration. If a minor is found to have created an account using a false age, the account will be immediately closed and all associated data will be deleted.

The fg222 platform may occasionally reference third-party services — such as payment gateway or game provider pages. These third parties have their own privacy policies, and fg222 is not responsible for their data collection practices.

We recommend reading the privacy policy of any external site or app before using it.

Fg222 may update this Privacy Policy as needed. In the event of changes:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, advance notice will be sent via SMS to your registered mobile number or by email.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

Please review this page from time to time.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: support@fg222.ws
• Subject: Type "Privacy Request"
• Live Chat: On fg222.ws at any time
• Help Center: Help Centre Page